Legal

Acceptable Use Policy

The acceptable and prohibited ways to use PromoChat, AI Staff, calling and messaging tools.

Last updated: January 15, 2025 · Version 1.0

Use Responsibly. Build Together.

Use PromoChat for legitimate business purposes.

No illegal, harmful or abusive activities.

Comply with applicable calling laws.

Violations may result in restrictions or termination.

This policy explains acceptable and prohibited use of PromoChat, including AI Staff, calling, messaging and files.

Use PromoChat for legitimate customer communication, scheduling, lead generation and support in accordance with law.

Do not send or generate illegal, harmful, abusive, hateful, deceptive or misleading content.

Unsolicited spam, phishing, fraudulent offers and harassment are prohibited.

Comply with applicable calling, consent, do-not-call and messaging laws in every destination.

Do not upload malware, harmful code, infringing content or unauthorized sensitive personal data.

Do not attempt unauthorized access, reverse engineering, disruption or vulnerability exploitation.

Suspected violations may result in investigation, warnings, restrictions, suspension or termination.

Report policy violations so our team can investigate and help keep PromoChat safe.

Contact abuse@promochat.com for compliance questions or misuse reports.