Legal
Privacy Policy
How PromoChat collects, uses and protects your information.
Last updated: January 15, 2025 · Version 1.0
Your Data. Our Commitment.
What We Collect
Account, communication and usage data.
How We Use Data
Provide, improve and personalize services.
Security
Industry-standard safeguards.
Your Rights
Access, update or delete your data.
1Information We Collect
We collect information you provide, service usage and communications needed to operate PromoChat.
2Account & Contact Data
Account data includes your name, email, phone, company and information you provide to support.
3Call, Chat & File Data
Calls, chats, messages and files are processed to provide AI-powered communication features.
4How We Use Information
Information is used to provide, secure, personalize and improve services and meet legal duties.
5AI Processing & Service Improvement
AI systems process data to provide transcription, assistance, summaries and insights.
6Sharing & Service Providers
Trusted providers may process limited data under contractual safeguards.
7Data Security
Technical and organizational safeguards protect data from unauthorized use or disclosure.
8Cookies & Analytics
Cookies support platform operation, usage understanding and user preferences.
9International Processing
Data may be processed in other countries with appropriate safeguards.
10Your Rights & Choices
Depending on location, you may access, update, delete or restrict use of personal data.
11Contact for Privacy Requests
Contact privacy@promochat.com about this policy or your data.